Coco-Moss

We want you to be pleased with your purchase, we will gladly exchange, replace or credit your purchase when it is returned to us in saleable condition within 30 days from the date of purchase.

All returned merchandise must be in saleable condition, unused and or unless defective when sold, and all tickets must be attached to each item as well as proof of merchandise will be required. 

If you decide to return one or more items purchased as part of a promotion, a pro-rated portion of the purchase price will be returned to you unless all of the qualifying items are returned. 

If we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future transactions from such customers shopping with us. 

How can I track my order?

Send us an email with your tracking number and order information or you may look up your order status and tracking information online. 

Part of my order is missing.

Please check to see if we emailed you, if not please send us an email immediately with details of your purchase and details of the missing item(s).